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Product guidance

I need guidance. Where can I get help?

You can find a lot of information about the products and our recommendations . Each product page contains information about who the product is suitable for. Guidance for skin types and common issues can be found here . If you want personal...

I am pregnant. Can I use the products?

For pregnant women: You can safely use all products except for Superfood Multipurpose Vitamin Face Gel during pregnancy. The reason is that Superfood contains a vitamin A derivative (Retinyl Palmitate). Pregnant women should limit their intake of...

I am allergic to ingredients

On the product pages, you will find information about all the ingredients in the product.

How long does a tube last?

A 50 ml tube of cream usually lasts 2-5 months. It's difficult to say exactly how much product you should use each time, as it depends on your starting point. For most people, applying a small amount of product, equivalent to a small pea, is...

I have had a skin reaction to a product

When the skin reacts during the adjustment to a new skincare routine, it can be due to factors related to the skin or the active ingredients in the product. The skin is a living organ that takes about 6 weeks to adapt to a new skincare routine. It...

When can I expect to see results?

The skin is a living organ that takes about 6 weeks to adapt to a new skincare routine, so you should always use a new series/product for at least 6 weeks. The clinical studies conducted on our products have spanned 8 weeks to show long-term...

How much of a result can I expect to see?

It is very individual how quickly or how much effect you experience. The starting point differs from person to person. Have you taken care of your skin all your life? Or have you never cared about creams and sun protection? Age, skin type and...

Are the products clean?

We often get asked if our products are clean. Clean products is not a certification or classification like organic or vegan. Therefore, we try to avoid using this term. All our products are vegan and free from parabens and microplastics....

Where are the products produced?

Our products are produced in Denmark. All the products meet all the requirements and standards in Norway, Denmark, UK and the EU.

My product smells "medicinal."

The products contain many active ingredients. Some ingredients have a slightly medicinal/clinical scent. The products are not fragrance-free. We have chosen not to add strong perfumes to mask the slightly 'medicinal' scent of the ingredients.

Where can I see the full ingredient list for a product?

The ingredient list and a description of the key ingredients can be found at the bottom of each product page. For a quicker overview, you can also see the ingredient lists collected for all the products. SUPERFOOD multipurpose vitamin face gel 50 ml

Can I try the products before I order?

Yes — we know that skincare should be experienced on your own skin. That’s why we offer a sample pack with selected products in 10 ml tubes. These are free, you only pay for the shipping, and can be ordered once per customer.Order your samples here

Do the products contain perfume?

Several of our products contain mild and hypoallergenic fragrances. This is a deliberate choice – partly because some of the active ingredients have a natural medicinal scent, and partly because many of our customers have requested a pleasant fragran

Do you test on animals?

No — animal welfare is important to us, and we do not test on animals. The products are tested in clinical studies.

Can I use the products if I have rosacea?

Yes, you can safely use the products even if you have rosacea. We have not conducted specific studies on the effect in rosacea, but we receive a lot of feedback from customers with this skin condition who experience very good results. Our skincare li

Can men use the products?

Absolutely! Men can use our products. Since men generally have slightly thicker skin, we especially recommend the SUPERFOOD multipurpose vitamin face gel and the ANTI-POLLUTION day cream.

Can teenagers use the products?

Young adults and teenagers can use our products, but only selected ones, since the series is primarily developed for more mature skin. For young skin with blackheads and mild acne, we recommend the following:. WASH the day off facial cleanser morning

Can I use the products if I have perioral dermatitis?

Perioral dermatitis is no obstacle to using our products. In fact, our founder, Stine Ankerstjerne, has herself had perioral dermatitis for many years. For some people, the condition may flare up as a reaction to external influences, for example at s

What is the difference between the two day creams?

The difference between our two day creams is that ANTI-POLLUTION day cream does not contain sun protection factor, while URBAN PROTECTION day cream has high and broad-spectrum UV protection. Both creams are developed for Nordic conditions with a focu

Do I get the same protection with a day cream with SPF as with a facial sunscreen?

URBAN PROTECTION day cream provides broad-spectrum UV protection with both UVA protection and SPF 30, and it is developed for daily use all year round. If you spend time in the sun, for example on your way home from work, it is recommended to apply a

Why does the cream pill when I apply it?

There may be several reasons why you experience that the day cream pills after application. Try following the tips below:. Apply the product to freshly cleansed skin. Preferably cleanse with Wash facial cleanser before application. In addition to dai

What does THE ANTI-AGE KIT contain?

THE ANTI-AGE KIT is an effective and complete anti-age skincare routine consisting of products with documented effect. The set contains everything you need for stronger and healthier skin, and is especially well suited if you want broad-spectrum UV p

Is there a guarantee of effect?

We cannot guarantee how much of an effect you will experience on your skin. How quickly or how noticeably results appear is highly individual and depends on each person’s starting point. Moisture levels, hormone status, age, season, local skin condit

Can the products help with pigmentation spots?

Skincare for skin with pigmentation spots is about both reducing existing pigmentation and preventing more from appearing. Pigmentation spots, also called melasma, are difficult to get rid of once they have developed. Some pigmentation spots may fade

Do you have an eye cream?

We do not have an eye cream in our range. SUPERFOOD vitamin face gel is a multifunctional gel that can be used both as a serum and as a gel on the cheekbones and in the eye area. You only need a small amount of the product. The gel absorbs quickly in

How should I store my skincare products?

How you store your skincare products is very important for shelf life, hygiene and the effectiveness of the active ingredients. With good habits, you can ensure that the products stay fresh and effective – right down to the last drop. Temperature and

Your Morning Routine with Dr. Stine Ankerstjerne

1. Cleanse your skin with WASH the day off facial cleanserStart by cleansing your face with our gentle facial cleanser, which effectively removes makeup, dirt, dead skin cells, and particles. It creates an optimal base for the skin with organic aloe